Privacy Policy

Cellarhopping (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you, as an individual, owner, employee, or representative acting on behalf of our (existing, former, or potential) Business Partner (aka Travel agencies, transportation companies, other business partners enabling trip reservations through their websites, apps or other means, and natural or legal persons maintaining a business relationship with Cellarhopping), of our policies regarding the collection, use, and disclosure of personal data when you or the company you work for, interact with us, by using our Services or by providing personal information on our website: It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from


We collect several types of information for various purposes, to provide and improve our Service to you.


When you or the Company you work for interact with us, we may collect the following types of identifiable information:

· Contact Information: including but not limited to, email address, phone number and any other information you choose to provide, relating to your work or to you personally, depending on the nature of our relationship with you or the company that you work for (for example, your name, job title, information in your email signature, etc).

· Information relating to our dealings with you or the company you work for: including but not limited to administrating your company account, verifying financial transactions in relation to payments, using details of goods or services that we have exchanged with you, and information that you give us, or we otherwise obtain when you visit us.

· Other information: information about you that you give us by communicating with us by phone, e-mail, via our website, via social media or otherwise. It includes information you give us or that we obtain when you use our Services, or subscribe to communications

from our Services, or contact us to report a problem, or do any of these things on behalf of the person you work for.

· We may sometimes receive your contact information from another party, for example through an introduction. We do not otherwise get any information about you from any third parties.


We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

· Session Cookies. We use Session Cookies to operate our Service.

· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

· Security Cookies. We use Security Cookies for security purposes.


Cellarhopping uses the collected data for various purposes:

· To provide, maintain and improve the Service

· To administrate yours or your company’s accounts with us

· To notify you about changes to our Service

· To allow you to participate in interactive features of our Service when you choose to do so

· To provide customer care and support

· To provide analysis or valuable information so that we can improve the Service

· To monitor the usage of the Service

· To detect, prevent and address technical issues

· With your prior consent and subject to our legitimate interests, we will use your personal information to send you promotional update communications by email. You can opt-out of further marketing at any time by selecting the unsubscribe link at the bottom of each email, or by sending us an email at

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.


We employ and contract with people and other entities that perform certain tasks on our behalf (“sub-contractors”). We may share Personal Information with our sub-contractors in order to provide our Services to you, in accordance with our instructions:

Our sub-contractors may include:

· Website Optimisation services

· Tech services

· Cloud storage hosting and providers

· Auditors, legal advisors, marketing assistants and other professional advisors or service providers

· Payment processing providers who provide secure payment processing services (note your payment card details are not shared with us by the provider. All credit card data is processed and hosted outside Cellarhopping. The payment process is done securely by Stripe. For more information, please check:


We may disclose your Personal Data in the good faith belief that such action is necessary:

· To comply with a legal obligation

· To protect and defend the rights or property of Cellarhopping

· To prevent or investigate possible wrongdoing in connection with the Service

· To protect the personal safety of users of the Service or the public

· To protect against legal liability


The security of your data is important to us, therefore we implement a system of organizational and technical security measures. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA) that may not be subject to equivalent Data Protection Law.

Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


According to the current legislation, you have and can exercise the following rights:

• The right to information and access to data: you may have more and clearer information that we process your personal data in a legitimate manner.

• The right of correction: you can correct inaccurate data as well as fill in incomplete data concerning you.

• The right to restrict processing: you may request that we limit the processing of your personal data.

• The right to object to the processing: you may refuse and object to any further processing of your personal data.

• The right to be forgotten: you can request the deletion of your data, provided that it is not kept for a specific legal and declared purpose.

• The right to data portability: you can ask us a copy of your personal data, in a structured, commonly used and machine-readable format, so that you can transmit such data to another Controller, or you can ask us to transmit them for you, under certain conditions.


Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Terms and Conditions as well as the Privacy Policy of every site you visit and contact them directly to respond to your questions.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services, therefore we cannot guarantee the safety and privacy of data you provide to any third parties.


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also let you know via email, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy.

You are strongly advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


In case of clarifications or information regarding the collection and processing of your personal data by us, you may send us an electronic message at .

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